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Our extra care service offers an alternative to traditional
residential care homes, however, delivers a level of
provision which equates to that currently expected of a
residential care home and can meet the same complexity
and intensity of an individual’s needs.
The service generally is provided to people 55 years of
age or older who require high levels of daily support due
to the complexity, intensity or unpredictability of their needs.
It includes access to care and support 24 hours a day which
maybe provided through a mix of one to one and shared care
and support with a number of people.
People who receive our service will have an assessed care
and support need, and may have a formal diagnosis of:
– A learning disability
– A physical disability
– Sensory impairment
– A mental health condition
– An acquired brain injury
The accommodation people live in generally features design
adaptations and property services that enable older and vulnerable
people to maintain their independence and facilitate them remaining
within their own homes, where they might otherwise have to become
dependent on more intensive models of care.
Essential to the service is that people are supported to live an
ordinary life as independently as they are capable, safely within their
own home. People who receive our service are supported to maximise
opportunities for independence, to exercise choice and control over their
lives, and be recognised as valued equal citizens and members of their
local community within which they are encouraged to establish meaningful
friendships and relationships.
Fundamental to our extra care service is the measurement of
pre-determined personalised outcomes, supporting people to:
– Live independently
– Stay healthy and recover quickly from illness
– Exercise maximum control over their lives
– Sustain a family, friendships and relationships
– Participate as active, equal citizens, both economically and socially
– Have the best possible quality of life
© Upward care 2013