For over thirty years Jane has worked within the social care and health sector.
She has had the privilege to meet many people along the way within different care settings which include nursing homes, day services and supported living.
Following the completion of her Nurse training Jane has worked predominantly with people who have a learning disability. Jane is committed to ensuring people who we support will have access to services that promote respect and dignity, supported appropriately to fit their needs and enable people to actively participate within their local communities, whilst developing their independence skills and achieving their personal aspirations.
Outside of work Jane enjoys spending time with her family, not forgetting the dopiest beagle you could ever meet. To go out, Jane enjoys long walks, especially if she can make it to a Cornish beach or attending music gigs that take her back to her youth. Jane also enjoys time to relax at home with crafts of various descriptions or a good book.
Natasha started work within the care sector 18 years ago and always wanted to make a difference to people’s lives and make people smile.
She applied for a role as a carer/support worker and throughout the years worked with individuals with a very broad range of social care and support needs.
Natasha has progressed within the sector from a carer/support worker to her present position as Operations Director. She has been with Upward Care for over eight years and looks forward to continuing her career journey with the organisation.
Natasha is extremely dedicated to her vocation and role, however, when she does have spare time, she enjoys reading, listening to music, and spending time with her family.
Kate started working in care when she was 15 and had a weekend job in a residential care home for older people.
After University, she became a care assistant for young people with cerebral palsy, and also worked with people with autism, people with profound and multiple care needs and with people with single and dual sensory impairments.
Kate has a diploma in deafblind studies and is keen to support people with care and support needs to gain employment, go on holiday and become more independent.
Kate loves singing and is a member of a choir. She also plays soft ball cricket in a women’s team and has three allotment plots, growing fruit, veg and flowers. She also likes to run twice a week and do yoga when she can.
After all that Kate also fits in bringing up two children, a husband, a cat and a few fish.
Kim joined Upward Care as a support worker back in 2013.
Over seven years she and has progressed and advanced her career through internal promotions including senior support worker, on to deputy manager, soon after taking on the role as training manager and in 2015 became the in-house MAPA instructor for our organisation.
In 2017, she was successful in the CQC registered manager competency process and interview, taking over as the registered manager for our services delivered in Walsall.
Outside of work Kim likes to spend her time playing video and board games, attending music festivals and Comic-con. To relax Kim likes to cook, read and create various craft projects. She also likes changing the colour of her hair relatively frequently!
Andy has been involved in social care, education and health for over 30 years in a variety of roles and settings. Having experienced the joy of many different roles from support worker to registered manager, and tutor to director, Andy wishes to pass on his knowledge, expertise and guidance to as many colleagues as possible. He loves saying to people “If I can do it, so can you”.
Andy’s interests are varied too. He has a keen interest in history and enjoy visiting historical sites, for example, World War One battlefields, holy land, Istanbul and sites around the UK. Andy likes using his hands to be creative, as well as the usual DIY and presently in the process of applying for patents for a few “inventions”.
In his own words, Andy “unfortunately, follows Kidderminster Harriers FC, and for those of you who are aware of the football hierarchy, you will realise this is indeed a heavy burden”.
Rachel has worked within the Health and Social care industry for just short of 20 years in a number of different roles across a wide spectrum of the sector, including respite and supported living services. Working her way up to now managing the Quality and Compliance of all our operations at Upward Care. Rachels dedication to her role, and the development of the staff team, leadership and her ability to think not only creatively but, utilise her experience from her vast background to enable our services to grow from strength to strength.
In her personal life Rachel enjoys spending time with her family, her pets (namely cats and spiders), and can often be found reading comics or a good graphic novel. She is a huge Aston Villa FC fan and if she isn’t at the ground, she will often be found cheering on from home.
Since the age of 18, Nicolle has demonstrated a deeply passionate approach to her roles within the Health and Social Care sector. Joining Upward Care in 2020 and taking over as Manager at Sunhaven in 2024. Nicolle has demonstrated her dedication to the continued development of her team, her tenants, the sector and her own professional/personal development, time and time again; since the beginning of her journey with us just 5 years ago. Introducing fantastic initiatives, and fundraising (on countless occasions) for both tenant and staff driven projects at Sunhaven.
She has spent many years building a repertoire of knowledge, skills, and experience in a wide variety of specialisms including; learning disabilities, residential care, nursing homes and supported living.
Nicolle has not only been able to study these areas in depth but, was also, at one stage in her career, a care assessor. Utilising all her talent to develop the next generation of support workers in their knowledge and career. The practices of which in her management role, she implements daily with her team.
It is her goal that as the Manager at Sunhaven she would like to share her passion for caring with others and to continue to provide high quality care and support. To continue to provide a welcome culture, and ensure it feels more like home then a care setting. To ensure that we are reducing isolation barriers and there is continual encouragement to be part of the community, in all aspects of daily life.
Beginning her journey in Social Care in 2009, and with Upward Care in 2018; Danielle has progressed her way from Support Worker to the Management position she holds in our Solihull services.
She oversees, with the support of two Deputy Managers, our Supported Living services in Solihull, The Willows and Coombes Court. These services, with highly diverse and varied support and care needs, as well as requiring very different approaches to management style, something that Danielle and her team have risen to with compassion and professionalism.
Ensuring the safe and effective delivery of support to the tenants under her care has been Danielle’s number one priority, closely followed by the development, leadership and best outcomes she offers to those on her staff team. She has built, and continues to build approaches that enable confidence, life skills, self-esteem and promote equality for all.
Danielle continues to grow from strength to strength as a member of our Upward Care Management team and will enable everyone to seek the tools they need to grow, develop and reach their full potential.
In her personal life, Danielle is an avid dancer, who used to compete in Ballroom and Latin American dancing competitions for over 16 years! Although she has since hung up her dancing shoes professionally, she can still be caught watching ‘Strictly Come Dancing’ and loves to dance whenever she gets the opportunity. She is a very proud mum; when she isn’t working will often be found at the side of one, or all of her children making sure to give them every ounce of support she can to also help them reach their dreams and goals too.